Subject and application of the Terms and Conditions

These terms and conditions regulate the relationship between Krebs distance (as the operator of www.spacersleeve.com) and the customer. These terms and conditions are part of every contract between Krebs distance and the customer.

Price

All prices are excluding VAT of 7.7%. The prices on our website are binding. Significant, systemic errors are reserved. Our prices may vary. Already placed orders can not be adapted from our side and also not from your side.

For each delivery, an order fee of CHF/EUR 9.90 will be charged for administration costs and will be indicated with term “Handling”. The shipping costs are weight dependent and vary by country. The exact amount will be displayed when going through the ordering process.

Fees occurred when passing customs borders are to be paid by the customer and are not included in the price shown.

For a delivery to Germany, for example, you will be charged an import tax of 19% plus a UPS processing fee of approx. EUR 12.-.

Delivery of the goods

We currently deliver our products exclusively to Europe. Exceptions are possible on request.

Payment

Payment goes through a direct bank transfer. The bank details will be sent to you after the order has been placed. In advance, your products will be shipped as soon as your payment has been received. With the invoice method, you will receive an invoice by e-mail with the order confirmation. The full amount has to be paid within 30 days. We do not offer that option to all customers. For reminders we charge you a processing fee of CHF 20.-.

Delivery

The parts are usually delivered immediately after your payment. In the case of orders with subsequent delivery – if your order quantity is greater than our stock quantity – the delivery can be delayed for a maximum of 8 weeks. Contact us if you need the parts faster, there is always room for improvement.

Shipments are sent with the Swiss Post. www.post.ch

It is currently not possible to collect parts on site.

Liability

Krebs Distanz disclaims any liability for damage or injury resulting from the improper or careless handling of the products sold. The products are to be kept away from children under eight years.

Warranty

Krebs Distance guarantees the dimensional accuracy of the supplied spacers and the use of the specified material which appear in the online product catalog.

In the case of customer-specific orders, we guarantee that the information on your drawings will be adhered to.

Exclusion of warranty

As far as legally possible, any other material and legal warranty is expressly excluded – with the exception of the guarantees given under warranty.

Data protection

The protection of your privacy is very important to us. We will explain the handling of your data in our privacy policy.

Refund and Returns Policy

You have the right to cancel the order within fourteen days. Further information can be found in our Refund and Returns Policy.